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Live Chat Inquiry Assistant

Description

Live Chat Inquiry Assistant Customer Service • Live Chat Enquiries Remote | Full-time | 66,040–69,160 per year Web chat gives customers a chance to ask a question while they are using a service.

This role handles routine inquiries in that written channel.

You will read the message, check approved information, give a clear answer or next step, and record the outcome.

More complex account or technical issues go to the appropriate team; you do not need to improvise a solution simply because a cust…

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