Management Consultant / Analyst for Contact Centers (Song GN)
Posted Oct 1, 2026 · 3h ago
- Location
- Warszawa, mazowieckie, Poland
- Seniority
- Lead
- Occupation
- Management Consultant
- Category
- Customer Support
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Description
Management Consultant / Analyst for Contact Centers (Song GN) Miejsce pracy: Warszawa Technologies we use Optional Salesforce Microsoft Dynamics AWS Google Cloud Platform Your
responsibilities
Lead and support end-to-end implementations of Genesys Cloud CX solutions.
Gather and analyze business and technical
requirements
from stakeholders.
Design contact center architectures, flows, and omnichannel customer journeys.
Configure and customize Genesys Cloud components, including: Voice, Digital ch…
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