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Manager Controlling & Planning

Description

This position is listed on behalf of a partner company, who manages all applications and next steps.

Our partner is looking for a Manager Controlling & Planning based in Switzerland.

As a Manager Controlling & Planning, you will oversee workforce planning and operational performance across multiple customer service projects.

You will ensure that the right people are available at the right time across phone, chat, and email support channels.

Using forecasts, service volumes, and operational targ…

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