Master Clinical Application Analyst

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Closing Date:

10/21/2026

Type of Position:

Professional Staff - Project/Program Administration

Job Type:

Regular

Work Shift:

Sponsorship Available:

No

Institution Name:

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at [email protected].

Department:

IT | Patient Access Systems

Department's Website:

Summary of Job Duties:

The Lead Application Systems Analyst supports IT Patient Systems. Works with little to no supervision, exercising appropriate judgment and operational considerations. Supports system applications, primarily Cadence. Exhibits expert knowledge and proficiency on overall software functionality and integration. Responsible for supervising and participating in the team’s work and distribution of responsibilities related to system build, testing, implementation support and maintenance of assigned Epic applications, ensuring that service level agreements and deadlines are met. Communicates team performance to upper management and provides feedback on team member evaluations. Performs in-depth analysis, trouble shooting, data collection, and root cause analysis and then identifies and/or implements potential solutions for issues related to the system or usage of it. Analyzes/reviews and tests each product release and communicates needed changes to operations. Must be able to document, follow and enforce change control procedures for the system. Drives and facilitates coordination of efforts required from analysts, system vendors and operations to ensure that system integrity is maintained and that IT deliverables meet operational business needs. Researches, analyzes, facilitates and implements business and system workflows in order to expedite process improvement and coordinate business practices. Identifies best practices and implements opportunities for standardization. Prepares activity and other reports as necessary. Attains necessary certifications, as applicable, in a timely manner according to policy. Provides On-Call support for application. As team leader, provides procedural and technical guidance and supervision to team members.

Qualifications:

• Master's degree in Clinical, Healthcare, Business, IT, or a related field plus four (4) years of IT experience or clinical experience, or any combination of the two, including one (1) year managing processes and/or applications, or
• Bachelor's degree in Clinical, Healthcare, Business, IT, or related field plus six (6) years of IT experience or clinical experience, or any combination of the two, including one (1) year managing processes and/or applications, or
• Associate degree in Clinical, Healthcare, Business, IT, or related field plus eight (8) years of IT experience or clinical experience, or any combination of the two, including one (1) year managing processes and/or applications, or
• High School diploma/GED plus ten (10) years of IT experience or clinical experience, or any combination of the two, including one (1) year managing processes and/or applications required.
• Epic Cadence Certification.
• Prelude Certification is preferred.

Responsibilities:

• Configure, maintain, test, and enhance applications and systems to support operational needs while ensuring system integrity and regulatory compliance.
• Partner with users and stakeholders to evaluate business needs, define workflows, translate requirements into system solutions, and communicate system changes.
• Troubleshoot complex application and system issues, identify root causes, recommend solutions, and coordinate timely resolution with users, IT teams, and vendors.
• Lead and support application implementations, upgrades, testing, and other IT projects while managing project scope, timelines, documentation, and deliverables.
• Promote application integration, data integrity, system security, and continuous process improvement across teams and operational areas.
• Develop and maintain system documentation, reports, testing plans, training materials, audit trails, and business continuity procedures.
• Provide leadership, mentorship, and guidance to analysts, including workload coordination, coaching, performance feedback, and issue escalation.
• Collaborate with leadership on project costs, estimates, budget information, and the evaluation of cost-effective technology solutions.
• Maintain knowledge of industry, regulatory, and organizational requirements and ensure systems and processes remain compliant.
• Perform other duties as assigned.

Additional Information:

Salary Information:

Commensurate with education and experience

Required Documents to Apply:

Resume

Optional Documents:

Special Instructions to Applicants:

Recruitment Contact Information:

Please contact [email protected] for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

Annual TB Screening, Criminal Background Check

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity:

Feeling

Frequent Physical Activity:

Hearing, Sitting, Talking

Occasional Physical Activity:

Crawling, Crouching, Kneeling, Reaching, Standing, Stooping, Walking

Benefits Eligible:

Yes