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Master Technician

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Description

JOB SUMMARY: Provide failure analysis and technical information support to the service department.

Research and solve technical problems for Caterpillar and allied product line.

Develop and maintain positive working relationships with Empire technical problem-solving personnel.

Train technicians on troubleshooting techniques.

ESSENTIAL FUNCTIONS: Research, analyze and correct product problems.

Make decisions on the actions to take to solve product problems.

Participate in factory engineer field…

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