Mercedes-Benz Digital Experience Specialist - W.I. Simonson Mercedes Benz

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Job Description What You’ll Do Help customers set up and use the Mercedes-Benz me Connect app and connected vehicle features.

Walk customers through account activation, vehicle pairing, navigation, remote functions, and other digital services.

Explain technology in a simple, approachable way for customers of all experience levels.

Troubleshoot common app, account, Bluetooth, connectivity, and activation issues.

Partner with Sales and Service teams to support customers during vehicle delivery an…

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