Network Support Expert (m/w/d)

Job Description Reporting to the Operations Department and working within the Customer Service organization, you will play a key role in analyzing, diagnosing, and resolving complex incidents related to network infrastructures and the interconnection of our business solutions.

Key

Responsibilities

Analyze, diagnose, and resolve complex network incidents affecting our solutions and customer environments, including LAN, WAN, VPN, Wi-Fi, security and site-to-site connectivity.

Use network monitor…