NOC Engineer | Railway Networks is must

Job Description:

Shift:

• • 2nd Shift: 3:15 PM – 11:15 PM CDT
• • 3rd Shift: 11:15 PM – 7:15 AM CDT
• Job Summary
• We are seeking a skilled NOC Engineer to monitor, support, and maintain mission-critical network and telecommunications infrastructure. The role involves network monitoring, incident management, troubleshooting connectivity issues, and ensuring high system availability.
• Experience with telecom networks, operational technology (OT), and railway communications environments is highly desirable.
• Required Experience & Skills
• • 3+ years of experience in NOC, Network Operations, Telecom, ISP, or Network Support Environments

• Strong knowledge of:

• o TCP/IP
• o Routing & Switching
• o VLANs
• o DNS/DHCP
• o VPNs
• o Network Monitoring Tools
• • Hands-on troubleshooting of routers, switches, firewalls, and WAN connectivity
• • Experience supporting Telecom Carrier, ISP, or Enterprise Networks
• • Linux administration and troubleshooting experience
• • Understanding of Incident Management, Problem Management, and Root Cause
• Analysis
• • Strong communication and documentation skills
• Key Responsibilities
• • Monitor and support enterprise and OT network infrastructure
• • Perform network fault detection, troubleshooting, and incident resolution
• • Support microwave radio communication and backhaul systems
• • Coordinate with telecom vendors, ISPs, and third-party providers
• • Manage incidents, escalations, and SLA-driven service restoration
• • Support Linux-based systems and applications
• • Execute maintenance activities, upgrades, and configuration changes
• • Create incident reports and RCA documentation
• • Participate in shift-based and on-call operations
• • Experience in railway, transportation, or critical infrastructure environments

• Knowledge of:

• o Positive Train Control (PTC)
• o Centralized Traffic Control (CTC)
• o Rail Communication Networks
• o SCADA and OT environments
• • Experience with SolarWinds, PRTG, Nagios, Zabbix, or similar tools

• Certifications:

• o CCNA / CCNP
• o CompTIA Network+
• o RHCSA / LPIC / Linux+