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NOC / Helpdesk Technician

Skills

help desk

Description

Job Description Job Description ProInfoNet is seeking a dependable and customer-focused NOC / Helpdesk Technician to support network monitoring and first-line connectivity troubleshooting for our clients. This role monitors network alerts, responds to service issues, documents troubleshooting activity, and escalates complex problems to higher-level technical teams to help maintain reliable network service. The ideal candidate is interested in networking, enjoys investigating connectivity issues…

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