Nurse Navigator Referral Management

The Nurse Navigator is the clinical anchor embedded within the Central Referral Management team, working side-by-side with referral representatives to convert incoming referrals into scheduled, completed patient encounters across St.

Joseph's Health service lines.

While referral representatives manage the operational workflow of intake, data entry, and scheduling logistics, the Nurse Navigator applies clinical judgment to triage referrals by acuity and appropriateness, resolve clinical question…