Omnichannel Customer Service & Aftersales Supervisor

Omnichannel Customer Service & Aftersales Supervisor Nature & Scope of the Role The Omnichannel Customer Service & Aftersales Supervisor supports the Omnichannel Customer Services Manager in overseeing the end-to-end post-purchase customer journey.

This role is responsible for ensuring exceptional service delivery, operational efficiency, and process consistency across customer service and aftersales functions.

Key areas of responsibility include: Managing aftersales operations and customer cas…