On Site Support Engineer
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Position Summary The Onsite Support Engineer provides high-quality, customer-facing technical support from a dedicated customer site, as part of the local Onsite Support Services (OSS) team led by the OSS Team Lead.
The role owns complex end-user, workplace and infrastructure incidents through to resolution, while maintaining a visible, professional and responsive onsite service.
The engineer will build trusted relationships with customer stakeholders, coordinate effectively with remote resolve…
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