Operational Excellence Intern

As the Quality Intern, your purpose is to learn about and support achieving TSH quality and operational excellence across our locations in Europe.

Our objective as a Quality Team is to ensure our service delivery consistently meets or exceeds the established standards and

requirements

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We do this through regular analysis of guest service metrics such as quality assessments, audits, mystery guest visits, guest satisfaction data, and online reputation management.

As a Quality Intern you will supp…