Operational Support Desk Call Handler - BANK

Job overview Call Handlers are the first point of contact within the Operational Support Desk, handling calls and emails effectively and efficiently in a calm and professional manner.

Calls and emails are received from frontline colleagues, management, other internal departments and a variety of internal and external stakeholders.

Calls can range from mechanical and equipment defects to event vehicle requests for sporting events and royal engagements.

Call Handlers ensure all calls and requests…