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Operations Team Lead

Description

Job Description In this role you will lead with exceptional customer service and innovative thinking.

You will assist with staff escalations.

You will be responsible for supporting day-to-day operations and monitoring workflows, focusing on maximizing productivity and ensuring quality outputs.

You will also be responsible for training and development of new and existing team members.

You will oversee reporting and metrics.

You will be responsible for coordinating and collaborating with your pee…

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