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OTC Specialist with Italian

Description

Responsibilities

· OTC operations with focus on Cash Application. · Posting all transactions to ensure settlements are up to date and accurately reflected in SAP. · Unallocated cash analysis: nvestigation, clarification with internal stakeholders, and timely resolution. · Processing customer refunds in line with internal controls and agreed procedures. · Proactive resolution of day‑to‑day operational issues and escalation to the Supervisor when required. · Active participation in month/quarter…

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