Patient Access Representative
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Description
The Patient Access Representative is the first point of contact for patients entering the clinic or calling for assistance.
This role is responsible for greeting patients, collecting co-pays, scheduling appointments, confirming upcoming appointments, and managing no-show follow-ups.
The Patient Access Representative must maintain a high level of accuracy and customer service while adhering to HIPAA and organizational policies.
Key
Responsibilities
Front Desk & Patient Interaction · Greet all p…
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