Patient Services Rep - Wilmington Clinic

POSITION SUMMARY The Patient Service Representative (PSR) serves as the first point of contact and ambassador for patients and families entering the clinic.

This role is essential in creating a welcoming, patient-centered environment while ensuring the accuracy and integrity of all frontend revenue cycle processes.

The PSR is responsible for expertly managing patient registration, eligibility verification, scheduling, and ongoing communication in a high-volume ambulatory setting.

As a key contr…