Pre-Delinquency Contact Center Agent

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Description

Application Deadline: 11/14/2026 Address: VIRTUAL59 - REMOTE/TELETRAVAIL - ON - BMO Job Family Group: Customer Shared Services Shift: 1pm to 9pm Tuesday to Friday, Saturday 10am to 6pm.

Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities.

Understands customer needs and provides collections-related sales and service to BMO customers or prospects.

Advises customers on payment strategies and products that meet their obj…

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