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Premier Support Manager

Description

What You Can Expect As Premier Support Manager, you will lead a team of Technical Account Managers at the forefront of Zoom’s most strategic enterprise relationships, directly shaping customer outcomes and the long-term success of our Premier Support portfolio.

Day to day, you will develop your team, define performance goals, and serve as an executive escalation point for complex customer situations, working in close partnership with Customer Success, Service Engineering, and Sales.

This role i…

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