Premier Support Manager
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Description
What You Can Expect As a Premier Support Manager, you will lead a team of Technical Account Managers delivering high-touch support for Zoom's most strategic enterprise accounts, with direct influence over customer outcomes and the ongoing strength of our Premier Support portfolio.
Day to day, you will coach and develop your team, set performance goals, and act as an executive escalation resource for complex customer situations, working in close partnership with Customer Success, Service Enginee…
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