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Principal AI Solutions Architect, Customer Success

Description

Role Overview The Principal AI Solutions Architect helps strategic customers turn ambitious AI initiatives into production‑ready solutions that improve customer experience, operational performance, and enterprise adoption.

Supporting the newly launched Agentic AI Orchestration program, this role combines hands‑on architecture and rapid prototyping with executive‑level customer engagement, technical leadership, and ownership of measurable outcomes.

You will partner directly with customer busines…

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