Proactive CS Team Lead – Tier 3 (NRR Focus)
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Amenitiz is seeking a Customer Success Team Lead to manage the Long Tail team and drive Net Revenue Retention for Tier 3 accounts.
You will own strategy and execution for a 5-person group, focusing on reducing churn and building proactive risk prevention.
You will lead data-driven initiatives, monitor customer health signals, and collaborate cross-functionally to deliver exceptional customer outcomes and scalable CS processes.
J-18808-Ljbffr
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