Process Manager with French @ Sopra Steria Poland

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Must have

3 years of experience in Process Management, IT Service Management or related operational roles.
Strong practical knowledge of ITIL and ITSM processes. Hands-on experience with Incident Management, Change Management and Problem Management. Experience in process analysis, process mapping and process improvement initiatives. Ability to create and maintain process documentation, procedures and governance standards. Experience working with cross-functional teams and multipl…

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