Product Manager, Contact Center Modernization
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Product Owner /Manager, Contact Center Modernization (Amazon Connect Migration – Healthcare Payer) Location: St. Louis, MO / Dallas, TX / New York, NY- Hybrid /Remote Required Qualifications 7 years of product management experience, with at least 3 years leading initiatives in contact center platforms or voice automation within a healthcare payer setting. Strong understanding of healthcare call center operations, including member services, provider support, care management, and utilization revi…
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