Program Manager Operations

Job Summary
The Program Manager Operations is responsible for leading change management activities across NA. This role will lead the project managers and project admins across NA to plan and execute change management projects. This will be achieved by maintaining HelleramannTyton’s Quality and EMS certifications by supporting all corporate policies, procedures, work instructions, and required documentation.

Essential Functions:

Lead change management activities across NA.
Manage and monitor project status and communication through timelines, meetings, or other tools.
Manage project roadmap
Manage project resourcing
Pre-project development, business cases, and alignment with the business
Identify, manage, and escalate project issues and gaps
Track and report on project status and outcomes
Identify, develop, and deploy best practices across NA
Support project management activities as needed

Key Competencies:

Strong interpersonal skills, independent problem resolution, proven leadership ability necessary to be effective across functions and levels, and the ability to manage the requirements of others not directly supervised.
Ability to plan and organize work to effectively perform assigned tasks in a timely manner.
Excellent presentation and communication skills (written and verbal) to various levels of the organization.
Proficient in dealing with language and cultural barriers.
Proficient software and PC skills, with a high level of proficiency with Microsoft Excel, Word, PowerPoint, and Visio preferred

Qualifications (skills, knowledge, experience):

Bachelor's degree in a business, engineering, or related field from an accredited college/university.
Three-plus years’ experience managing projects.
Must have a valid driver's license, an acceptable driving record, and adequate insurance
Ability to travel domestically and internationally as needed.

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