Project Specialist - Quality Assurance & Product Integrity, Hybrid (Seattle, WA)

Job Description

Whether you’re in sales or our Seattle headquarters, we’re all obsessed with serving our customers and oh, of course, fashion. A career at Nordstrom is fun, fast-paced and challenging. Be a part of something we think is pretty awesome.

WHAT’S IN A NAME? EVERYTHING.
We don’t just sell cutting-edge fashion and accessories, we create it. Our talented fashion design team — the Nordstrom Product Group — develops, designs, produces and sources 50-plus private Nordstrom labels. From traditional to trendy, this team is shaping the styles and looks our customers love.

A day in the life…

As a member of our Product Integrity & Quality Assurance team, you will help ensure that our factory partners meet Nordstrom’s quality, safety and regulatory standards. You’ll manage and support the data for testing and inspections, hold factories accountable to corrective action timelines, and partner closely with our third-party auditor and cross-functional stakeholders to keep our supply chain running smoothly.

• Own Factory Empowerment Program tracking, ensuring factories maintain valid test reports, uploading their inspections and maintaining valid inspector certifications.

• Manage Corrective Action Plan/Root Cause Analysis (CAP/RCA) report data, holding factories accountable for timely submission

• Manage inspection and testing report data from OSC, maintaining accuracy to support ongoing analysis

• Manage testing results and sample shipment through to resolution

• Lead assessment of QA defects and organize internal Audits with cross functional team

• Meet regularly with Manager and Sr. Manager to review results, trends and priorities for product inspections

• Own preparation of Quarterly Business Review (QBR) materials

• Manage daily/seasonal CPSC data sets and submission to BV

• Lead cross-functional ad hoc projects and priorities as they arise

You own this if you have…

• Bachelor’s Degree preferred

• 2+ years of experience in apparel or footwear product development and manufacturing

• Working knowledge of garment/product construction and manufacturing processes

• Familiarity with Nordstrom’s product, culture and business practices preferred

• Ability to work independently with general direction and manage competing priorities

• Strong organizational skills with experience compiling and tracking data across multiple sources

• Sound independent judgment to resolve day-to-day issues directly, knowing when to escalate to the Manager or Sr. Manager

• Comfortable holding factories and cross-functional partners accountable, following through on commitments without close oversight

• Strong problem-solving skills with adaptabilities to changing priorities.

• Aptitude to learn new processes and find trends in factory performances.

• Experiences working with overseas vendors and manufacturers

• Hands on efficiencies in MS office suite of software, FLEXPLM

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

Washington: $60,500 - $96,000 annually

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Full_Time_ES-US.pdf

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at .

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

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