QA Lead (Legal)
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05th October, 2026 The Opportunity Remote, Canada • 6-Month Contract • Edmonton/Calgary Preferred • Occasional Travel A publicly funded organization is seeking a QA Lead/Analyst to provide hands-on quality leadership for a complex contact center technology implementation.
You’ll lead testing across telephony, workforce management and enterprise integrations while partnering with Business Analysts, developers, vendors and business users.
Experience with Five9 and Verint is a significant asset.
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