QA Returns Team Lead (35052)

Job Summary

Directly responsible for managing and coaching day-to-day product returns workflow scheduling, ensures work process are in compliance through controlled procedures, and trainer when necessary.

Essential Functions, Duties, and Responsibilities

• Manages and Assigns priorities to QA Returns Inspectors as required by standardized processes.
• Coordinates and conducts inventory, inspection and reporting of returned product from the field to determine disposition while routing items to the appropriate locations.
• Able to perform all essential Return duties and responsibilities which includes, but not limited to product inventory, processing returns
• The liaison between Quality Assurance, Sales Support and Inventory Management Departments
• Assists with the training and compliance of the Unique Device Identification (UDI) System.
• Communicates and assist with nonconforming material
• Monitors reporting of throughput status
• Entries documented and tracked in SAP.
• Contributes and assists with process improvement initiatives
• Assures areas of responsibility are kept in a clean, safe and orderly manner
• Performs other related duties as assigned.