Quality Program & Continuous Improvement Lead

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Skills

SQL

Description

Glovo seeks a Quality Coordinator to harmonize and elevate operational quality across regional BPO operations, turning QA into a data-driven engine that predicts defects before they impact customers.

You will bridge cross-border execution with regional strategy, building scalable quality processes that drive customer satisfaction.

You will lead multi-hub quality strategy, calibrations, and data extraction with SQL to turn raw data into actionable insights.

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