Receptionist

Who are we The Swan’s Nest Hotel is a 17th century building offering 79 rooms, located 5 minute walk from the historic heart of Stratford-upon-Avon.

Role

Responsibilities

Guest Check-In and Check-Out: Greet guests upon their arrival, process check-ins and check-outs efficiently, and ensure accurate documentation of guest information and payments.

Reservation Management: Handle guest inquiries and make room reservations over the phone, through email, or in person.

Update and maintain the reserva…