Regional EMEA Ecommerce Customer Service Coordinator ( F/M/D)

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Working at Freudenberg: We will wow your world!

Coordinate customer interaction and end-to-end order management for the EMEA ( D2C) direct-to-consumer business across webshop and marketplace channels, ensuring efficient order-to-cash and case handling. Own internal order management activities in SAP, including order capture and validation, blocks and releases, amendments, returns and credits. Manage complex second
and third-line customer cases and escalations that cannot be r…

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