Regional IT Service Delivery Leader

Ingram Micro in Singapore is seeking a Regional Service Delivery Manager to own end-to-end governance and operational outcomes across Global Service Desk, End User Services, and Procurement within the region.

You will lead strategic initiatives and act as the primary service owner in collaboration with Capgemini to ensure exceptional employee experiences.

You will drive governance, performance reviews, and stakeholder engagement while guiding continuous improvement and aligning service delivery…