Regional Service Lead
Posted Oct 4, 2026 · 17h ago
- Location
- Independence, Ohio, United States
- Employment
- Full Time
- Seniority
- Lead
- Category
- Customer Support
- Listing language
- English
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GENERAL JOB DESCRIPTION Active member of the Wealth Management Group, serving as a Regional Coordinator within MAI’s Service Model.
Reports to the National Head of Service while maintaining a local partnership with the Regional President(s) in the region – reporting centrally, working locally.
Responsible for coordinating the work of Client Service Specialists (CSSs), managing regional work queues with national visibility, and delivering a scalable, client-centric, and consistent service experi…
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