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Remote AI-Driven Service Delivery Lead

Description

Managed.com is a remote-first, AI-first company seeking a Service Delivery Manager to own partner onboarding, migrations, and ongoing service-delivery coordination.

You will connect partners with technical stakeholders, manage priorities and risks, and improve delivery quality and transparency.

You will guide planning, runbooks, and documentation, while driving automation opportunities and continuous improvements across multiple concurrent engagements.

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