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Remote Customer Success Manager - AI Platform Growth

Description

Arango seeks a Customer Success Engineer in Europe (Remote) to drive adoption, retention and expansion for strategic accounts.

You will engage with executives and operations teams, delivering tailored success plans and onboarding programs across the context data platform domain.

You will resolve advanced issues, coordinate with product and engineering, run QBRs/MBRs to show ROI, and identify expansion opportunities with Sales.

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