(Remote) Customer Support Analyst
Posted Sep 30, 2026 · 5d ago
- Location
- Ottawa, Ontario, Canada
- Employment
- Permanent, Full Time
- Occupation
- Customer Support Specialist
- Category
- Customer Support
- Listing language
- English
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More Customer Support Specialist jobs →Description
A division of Harris; NorthStar is seeking a Customer Support Analyst to join our growing support team.
As a successful candidate you will manage and investigate customer support tickets while ensuring timely responses and updates.
You will troubleshoot application issues across web, API, and server environments, analyze configurations, logs, and code where required, and track issues through to resolution or escalation.
You will document solutions and contribute to the internal knowledge base w…
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