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Remote Disputes & Chargebacks Manager Automation & Strategy

Description

Vio is seeking an experienced Disputes & Chargebacks Manager to own and improve our disputes function end to end.

You’ll manage dispute management and chargeback representment, driving evidence quality, timely responses, and scalable processes.

Lead with data, optimize workflows, and collaborate with cross-functional teams.

In this role you’ll shape policy, monitor trends, and implement automation to boost win rates while controlling costs.

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