Remote Senior Customer Journey Lead | AI & Automation
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Description
Lever, Inc. in Spain is seeking a Senior Customer Journey Manager to own and transform the end-to-end customer journey across a fast-growing global organization.
The role blends customer insights, operational data, and AI to create effortless experiences that strengthen loyalty, with autonomy to identify friction points and drive scalable improvements.
You will lead cross-functional initiatives, champion Lean continuous improvement, and mentor future leaders as the function matures in a dynamic…
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