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Remote Technical Support Engineer - Remote EMEA

Description

About the Role

Factory is bringing autonomy to software engineering.

We are looking for a Technical Support Engineer to ensure customers get maximum value from our developer‑centric platform.

This position sits at the intersection of customer success, product management and engineering.

You will partner with customers to resolve architecture, performance and operational challenges and contribute to internal tools that improve our product’s scalability.

As with all Factory roles, you will help s…

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