Resolution and Intervention Manager
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Description
We're looking for an experienced and passionate leader to manage the day-to-day delivery of MSV's Complex Case Management Service.
You'll oversee high-risk property cases involving vulnerability, disrepair, access challenges, legal action and regulatory compliance, ensuring customers receive a coordinated and customer-focused service.
Working across Property Care, Neighbourhoods, Compliance and Complaints, you'll lead a specialist team to drive case resolution, manage risk and deliver positive …
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