Returns Collection Support Coordinator

Returns Collection Support Coordinator Remote customer service · Collection Arrangements · Part-time or full-time £26.25–£28.50 per hour Sending return instructions is one step; arranging a confirmed collection is another.

This position supports customers after a return has entered the approved collection process.

You would check the authorised collection request, explain the confirmed details, record a missed pickup and pass changes to the team that can rearrange it.

You would not decide wheth…