RMA Coordinator

Job Purpose To research and issue all customer requests for material return; coordinate returns to vendors Essential Job Duties Serve as the primary point of contact for all customer service inquiries related to RMAs, RTVAs, and returns.

Process and issue customer credits and vendor debits in a timely and accurate manner.

Verify all available information to ensure the returned product matches product shipped to/from Smith and Associates.

Respond to accounting inquiries and provide supporting do…