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Salesforce and Application Support Specialist

Skills

salesforceSalesforce

Description

Job Description Job Description Summary/objective The Salesforce and Application Support Specialist serves as the first point of contact for the Salesforce application and supported business application issues for AO North America users. This role provides responsive Level 1 functional and access support, documents and triages incidents, resolves common user issues, and escalates complex functional or technical matters to the appropriate application owner or support team. For Salesforce matters…

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