Salesforce Production Support Associate
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Description
Role: Salesforce Production Support Associate Location: Remote Type: Contract Role Summary Provide Level 1/2 production support for business-critical Salesforce applications and integrations, following ITIL-based incident, problem, and change management processes to keep services stable and within SLAs.
Key
Responsibilities
Monitor Salesforce production environments, alerts, scheduled jobs, and batch processes; flag issues early Log, triage, prioritize, and resolve incidents and service reques…
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