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Second Line Support

Reed Technology · Westerfield, Ipswich, United Kingdom

Posted Oct 4, 2026 · 11h ago

Location
Westerfield, Eastern England, United Kingdom
Employment
Contract
Listing language
English

Description

Salary: £? - ? per year

Requirements

  • Proven experience in a 2nd Line Desktop Support, Endpoint Support or EUC Support role
  • Strong knowledge of Windows 10/11, Active Directory, Microsoft 365, desktop and laptop hardware, printers and peripheral devices Experience logging and managing incidents through an IT Service Management system Excellent troubleshooting and problem-solving skills
  • Strong customer-facing communication skills Experience working within an ITIL-based support environment Desirab…

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