Security Officer - Av 42 hours per week - Days & Nights

CIS Security Ltd · Fitzrovia, GB · Security Guard · From £30,784

A fantastic opportunity has arisen for a Security Officer to provide and deliver a first-class customer service to all visitors and tenants at whilst ensuring that the building is safe and secure. This site is currently under construction for the next year and will be in internally fit out works throughout the building.

Must be able to work on their own initiative and as part of a team, adopt a proactive style in their duties, achieving high standards in a fast-flowing customer facing environment. Ability to build and maintain effective working relationships both with other service providers and clients. Able to lead by example and develop team progression in all assignment duties.

Information:

Position: Security Officer
Location: London (NW1)
Pay Rate: £14.80 per hour
Hours: Average 42 hours per week
Shifts: 4 on 4 off - Days & nights

Job Role / Requirements:

SIA Licence required
Corporate Security Experience is required of over 1 year
A working knowledge or an interest in the customer service environment, music and arts would be desirable
Efficient and effective Communication & Interpersonal Skills both written and oral to compile reports
Must be able to demonstrate a professional and proactive approach towards Security and have an attention to detail and be proactive
Excellent time management & task prioritisation skills
Must have experience in working within a team as well as on your own and have the ability to operate in a pressurised environment
Must be IT literate with the ability to work competently in multiple system applications
Flexible in the approach to daily duties and additional events when held on site
First Aid qualification is a bonus

Duties & Responsibilities:

An individual that is self-generating who always strives for continuous improvement.
Able to lead by example and develop team progression in all assignment duties.
Ability to build and maintain effective working relationships both with other service providers and clients
Make enquiries and submit reports on incidents as instructed by the client
Be aware of policy and procedures owned and changed from time to time by the company and client
Be aware of policy and procedures owned and changed from time to time by the client
Carry out any other reasonable request as required by the Client.
When required, to work within the Loading Bay and provide lunch cover or holiday cover
Any other duties deemed to be appropriate or necessary to the post
Be confident you are able to undertake 100% of all specific duties
Be able to provide all the documentation and vetting information requested

Building and external Patrols:

To conduct regular internal and external perimeter building patrols as per the patrol rota
Enter Patrols and Defects into the Patrol Log
To ensure when conducting building/external patrols all Health and Safety policies and procedures are always adhered to.
To prevent unauthorised personnel from entering the premises.
To assist members of the public and/or visitors who may need our help with directions
Conduct a thorough check of all vulnerable points of the perimeter of the buildings. Ensure all exits are secure and no risks are present.
Check for any suspicious vehicles.
Staff should be aware of suspect packages being deposited in and around the precinct of the building and should make themselves aware of the separate procedure to be adopted should such a devise be discovered.
Check for suspicious characters loitering around the area.
To conduct regular checks of areas listed within the Assignment Instructions.
To conducted Planned preventative checks of the client equipment in designated areas.
To prevent and detect fire, water leaks, and any potential safety hazards.
To provide escort duties.
To ensure that all fire exits, and portable firefighting equipment and risers are not impeded by any obstructions.
To check for unauthorised personnel in business sensitive areas
To check and verify the identity and work permits of any contractors working in the building
To report any incident or occurrence out of the ordinary to Security Control Room and enter in the Daily Occurrence Book (DOB)
To act as an ambassador to the client organisation ensuring that their business is represented accordingly in all the duties undertaken by you
To ensure that a full and thorough handover is conducted with the on coming officer when being relieved of position/post/shift.

Front of House Reception:

Provide an enhanced Customer Service to all visitors and occupiers.
To be able to confidently direct and assist visitors upon arrival
Have a good understanding of events and performances held in the Event areas.
To prevent unauthorised access into the building by completing a 100% pass check.
To ensure that the client Permit to work system is adhered to at all times.
To assist with the testing of the fire alarm system.
To ensure deliveries are not accepted at the reception and redirected around to the Loading Bay
To be vigilant and observant of visitors to the buildings and Campus by ensuring no baggage is not left unattended
To ensure appropriate signage is displayed correctly and reception areas and Campus is tidy
To ensure applicable signage is placed by the main entrance if it is raining and umbrella stand is made available
To book visitors in and print off passes whilst announcing the visitor to the applicable occupier
To answer telephones and assist with general enquiries
To ensure any complaints in the first instance are referred to the appropriate department or if concerning the landlord areas this then must be directed to the Supervisor, Shift manager or the Site Manager
To direct couriers and deliveries coming to the building to the correct location
To adhere to the Key management policy set out in the AI’s
To ensure that all systems are logged off before leaving.

All staff are expected to comply with and demonstrate a positive commitment to a high level in equal opportunity, occupational safety & health, performance development, customer service, professional presentation and confidentiality throughout the course of their duties.

Benefits:

Health care plan (HSF)
Perk Box (HSF) - discounts & offers from cinema tickets to days out
Cycle to work scheme
Tailed Site Uniform
First class training allowing you to develop your skills
A view for career development
Long service & Employee Recognition awards

CIS Security has been providing manned guarding services since 1972 and has developed into one of the most effective and reliable security companies in England. At CIS Security, we work as a team to deliver operational excellence and truly believe that the service we provide is unparalleled in the security industry.

At CIS Security Ltd, we do not just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. CIS Security Ltd is proud to be an equal opportunity employer and value diversity. We welcome applications from all sections of the community. All employment is decided on the basis of qualifications, quality, and business needs.

Due to the volume of applications, if we have not contacted you within three weeks of initial contact then you have not been successful on this occasion.

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