Senior Case Manager

Your Role with Us As a Case Manager, you play a meaningful role in helping customers navigate claims with confidence, care, and clarity.

Working within AIA’s Claims team, you manage a portfolio of claims from assessment through to resolution, balancing speed, accuracy, empathy, and sound decision-making.

You build trusted relationships with customers, medical professionals, financial institutions, and internal stakeholders to achieve positive outcomes and support rehabilitation goals.

In this f…