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Senior Cortex XSIAM Support Engineer - Remote

Description

Palo Alto Networks is seeking a Senior Technical Support Engineer focused on Cortex XSIAM.

You will provide expert technical assistance, manage escalations, and collaborate with account managers to tailor customer experiences.

Remote work is offered, with cross-geography collaboration and a strong emphasis on security operations.

You will troubleshoot complex security environments, respond to inquiries via tickets, calls, and emails, and work with developers to reproduce issues and craft J-1880…

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