Senior Customer Care Director - French and English speaker
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Description
As part of our growth, we are looking for our next Senior Customer Care Director to lead and grow a portfolio of strategic Onepilot clients.
Reporting directly to Lucas, COO , you will oversee a team of Account Managers and ensure operational excellence across your portfolio.
As the senior point of contact for our customers, you will combine strategic account management and operational leadership to deliver outstanding customer support experiences.
Your mission is to scale customer support oper…
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